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RETURN & EXCHANGE POLICY

We know that you and your furbaby will be obsessed with our products. It’s also very important to us that you are happy with your Fluffa & Co. purchase. If the sizing is not working out or if you’re not completely satisfied, or simply just change your mind, you can return your nonperishable merchandise within 14 days. You can return any products, in unused and in re-saleable condition. Please provide proof of purchase and, if possible, keep the packaging. If your merchandise is found to be dirty, stained, damaged, we may refuse to refund or exchange your items, or offer an even exchange only. As for perishable treats, if your furbaby doesn’t enjoy the taste, we will offer store credit toward merchandise. Simply drop us an email heyfluffa@fluffaandco.com or send us a message via Facebook Messenger.

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